Shipping policy

Shipping Policy

Introduction At AlphaStores, we are dedicated to providing our customers with reliable and timely delivery of their purchases. This Shipping Policy outlines our shipping procedures, delivery timelines, and other important details regarding the shipping process.

1. Delivery Timeline We aim to deliver your orders within 5-7 business days. However, in rare cases, such as high demand periods or unforeseen circumstances, delivery may take up to 7-14 business days. We appreciate your patience and understanding in such situations.

2. Shipping Charges Shipping charges, if applicable, will be calculated at checkout based on your location and the size/weight of your order. Any promotional free shipping offers will be subject to terms and conditions stated at the time of the promotion.

3. Shipping Address Please ensure that the shipping address provided is complete and accurate. Incorrect or incomplete addresses may result in delays or unsuccessful deliveries. If you notice an error in your shipping details after placing an order, please contact us immediately at:

Email: alphagroupsbusinesse@gmail.com
Phone: 9752753053

4. Order Tracking Once your order is dispatched, we will provide you with a tracking number and a link to track your shipment. You can monitor the status of your delivery and estimated arrival time through the courier service's tracking system.

5. Delivery Address All orders will be shipped to the address provided at the time of checkout. Our primary shipping address and headquarters are located at:

AlphaStores
DH-149, CH-74C
Behind Apollo Rajshree Hospitals
Vijaynagar, Indore, M.P.
PIN: 452010

6. Delayed or Lost Shipments If your shipment is delayed or lost, please contact us immediately. We will work with our courier partners to resolve the issue as quickly as possible and keep you informed throughout the process.

7. International Shipping Currently, we only offer shipping within INDIA . We do not process international shipments at this time. For updates on international shipping, please check our website or contact us.

8. Returns and Refunds Please refer to our return policy for details regarding eligibility and procedures for returns, exchanges, or refunds.

9. Contact Us If you have any questions or concerns about our shipping policy, please reach out to us at:

Email: alphagroupsbusinesse@gmail.com
Phone: 9752753053

Thank you for choosing AlphaStores. We are committed to delivering your orders promptly and ensuring your satisfaction.